Andrea Mochnács
Support Consultant
Contact
Send an e-mailKarl Evans
COO, Support Solutions
+46 706 011 614
Customer support is no longer something that can be left to deal with as an afterthought. A company’s future relies on a successful combination of high-quality products and professional customer support.
The essence of Sigma Technology support solutions is a dedicated organization committed to developing and operating support activities on behalf of our customers.
The essence of Sigma Technology support solutions is a dedicated organization committed to developing and operating support activities on behalf of our customers.
WHAT MAKES US DIFFERENT?
PASSION & DEDICATION
We believe that customer support defines how your product is perceived. That's why it is important that support solutions are in line with your brand and communications. We stand by your side, sharing the same values and commitment to delivering excellence in quality and service.Local and Global
Our goal is to provide services where you want them, and when you want them. We can provide services via a single site or distribute a project between several sites to match your expectations and needs at the moment.INDUSTRY KNOW-HOW
Sigma Technology works within many different industries globally. The common factor is that we are great at explaining a complex product for the end-users in a simple way. This isn’t just because of our competence in writing, but also our knowledge of the products we work with.WE OFFER
- Product
information - system
documentation - Aftermarket
support - Product issue
feedback - In-depth issue
management - Support
operation
development - CONTENT
DEVELOPMENT
MEET SOME OF OUR EXPERTS
“We all know how customer satisfaction is important as we all have experience of being a customer. That is why I enjoy being a support consultant. I can help companies to shape their processes and improve their customer support in order to grow their business. It is a journey for all of us. I learn a lot from different aspects of businesses and I never get bored as I face new challenges with my each assignment.”
Donny Vink
Support Consultant
“Customer Support is much more than just what you’re working with, it’s who you are. To always aim to do better, exceed what is expected and provide the best service possible.”
Hari Prasad
Support Consultant
“At a time when customers are in search of a fair and rapidly responsive service, my goal here at Support Solutions is to bring value and credibility to our day to day support activities by increasing the quality of work, punctuality, and trust with our customers.
I truly believe in the 3C's concept: Creative, Collaborative and Customer-centric way of working, because “It is always great customer experiences that create great businesses.””
Hack the Crisis Sweden gathers over 7,000 participants
48 hours, 7,439 participants, and 500+ submissions – this is Hack the Crisis Sweden in short. Last weekend, Hack for Sweden and Openhack, powered by the support from the Swedish Government and DIGG conducted the 48-hour online hackathon. One of Sigma Technology hack teams with the solution Immune Volunteer Portal has placed #2 in the category Save Communities (Concept Solution).
Digitalizing High-Class Food Delivery for Matkomfort
“Everyone should be able to eat high-quality meals at home without having to spend hours in the kitchen,” was Henrik Isaksson’s motivation to start Matkomfort back in 2005. He was one of the first chefs to talk about a zero-waste concept and hassle-free home food delivery. Our cooperation started in 2010 when we got a chance to help Matkomfort to digitalize the way they drive their business.
Roger Wernersson: The Journey from Computer Games to Extreme Programming
Roger Wernersson’s passion for programming started over 30 years ago. Over the years, he has worked in many industries, helped many people to begin their programming journeys, and has supported Agile and extreme programming movements. Recently, he has joined the Sigma Technology team in Karlskrona as a Software Solution Consultant. We had a chance to […]
Sigma Technology wins Bisnode Platinum Rating
Sigma Technology Hungary has recently received the Bisnode Platinum Excellence certificate. It takes at least seven years of dedication and quality-driven operation for a company to be awarded, so it is no surprise that fewer than 0.5% of Hungarian companies are worthy of such prestigious recognition.
Mårten Wikström Finds Creativity in Programming
Mårten Wikström discovered his passion for programming when he was a small kid. He joined the Sigma Technology Solutions team in Karlskrona back in 2007. Today, Mårten works on developing our own product, Docfactory. Mårten has quite a booked schedule, so we got a chance to interview Mårten just a few hours before the Christmas […]
Hanna Wånehed to develop Sigma’s presence in Jönköping
Sigma Technology Mid has been growing fast in recent years and has now developed into a stable, secure, and profitable company. Today, the company brings together over 50 employees and provides consulting services in embedded systems and software design. Hanna Wånehed is now joining Sigma Technology Mid as a unit manager to secure growth in the Jönköping region.
Interview: Hasse Changed Theater Scripts to Technical Information
Hasse Carlsson. Photo credit: Anna-Karin Hulth Hasse Carlsson has worked as a dramaturge for over 30 years, mainly at Folkteatern in Gothenburg. He has a feel for language and likes to play with words. For a long time, he wanted to combine his passion for language with his interest in technology. The role of an […]
Sigma Technology Scores as Second Best Employer in Sweden 2019
Sigma Technology is ranked second in Sweden's Best Employers survey. Universum, a leading job portal in Sweden, revealed the results of this year’s survey. Each year employees evaluate workplaces based on internal identity, satisfaction, and loyalty.
Annika Antonsson Strengthens Sigma’s Product Information Team in Karlskrona
Sigma Technology Information provides world-class product information services. To meet the clients’ growing need for information development services, the company expands with new departments across Sweden. A new unit manager – Annika Antonsson – will head the unit in Karlskrona and strengthen Sigma Technology with her strong team-leading and personnel management expertise.
Meet us at Career Events in Sweden
This November, Sigma Technology will take part in a number of career events for students across Sweden. Meet us to learn how you can start a career with us!